Strategic Planning For Today’s Challenging Business Environment

Creating “Raving Fan” Customer Service

How can your organization deliver extraordinary customer service on a consistent basis while maintaining growth? In this highly-interactive session, participants will gain the following: 1. Tools and techniques with which to build customer-focused work groups; 2. Exercises that create awareness and enthusiasm regarding customer focus and service; and 3. Models and methods for groups to design, implement and monitor their own strategies for improving customer service. You’ll leave with applicable and relevant tools and techniques to build customer-focused teams in your workplace.

Best fit audiences

  • Business Groups
  • Corporations
  • CEOs, Executive Managers
  • Civic Groups
  • Entrepreneurs
  • Small Offices


Take Home Value

Participants will learn:

  • Techniques to build customer service oriented work groups
  • Exercises to increase awareness about customer service among work groups
  • Models and methods to design, implement and monitor improving customer service


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