Building a G.R.E.A.T. Company | What is T?

Components of a G.R.E.A.T. Company V T: Teamwork and Transformation. Great companies are not groups of individual agents with everyone doing their own thing. Instead, they are focused places where collaboration and involvement are the currency. Employees know that customers experience the company as a whole and that any negative experience from anywhere in the company can sour the relationship. It takes a whole company to make a customer wildly loyal. Transformation means that the company touches its employees in meaningful ways. People see themselves differently due to their relationship with the company. Employees are committed for having worked there, customers are loyal for having bought there, and owners are invested for having generated a company that makes a difference. Great companies do more than just provide a service and generate a product. There is clearly a much bigger game that molds, impacts, and transforms the lives that they touch. Want to create a collaborative and transformational work culture?  Visit CMI’s...

Building a G.R.E.A.T. Company | What is E?

Components of a G.R.E.A.T. Company III E: Entrepreneurial Great companies engage in proactive and creative actions and activities. They focus on cutting costs and thinking about ways to improve efficiency. They create a culture where employees proactively make things happen rather than standing around waiting for orders. Great companies know their destiny is in the hands of their employees, and they get them actively engaged in creating a bright future. Interested in taking control of your company’s future?  Visit the CMI...

Building a G.R.E.A.T. Company | What is A?

Components of a G.R.E.A.T. Company IV A: Attitude. While “entrepreneurial” and “generous” speak to this type of attitude, great companies also exhibit plenty of spunk, vim and vigor. They have attitude with a capital A. This may mean going the extra mile for the customer. It may mean being on time, no matter what. It may mean that top executives double up in hotels to cut costs and contribute to their profit. Whatever the context, great companies exhibit an attitude and view of the world that clearly sets them apart. Want to change your company’s attitude?  Visit CMI’s...